Last updated on November 15, 2019
Due to NFA, BATFE, and other state and federal laws, rules, and regulations, all suppressor sales are final as long as the correct item is received by the customer in undamaged condition. As NFA items, suppressors are required by federal law to be transferred to the purchaser through a registered Federal Firearms License (FFL) dealer, such as Jarvis Arms. The purchaser is responsible for any applicable NFA tax stamps and dealer transfer fees; these are non-refundable.
Only unused items other than NFA items, in their original packaging and original condition (i.e., the condition in which they were when received by the customer), are eligible for a full refund as long as the return or exchange is initiated by the customer within the first 30 calendar days after purchase. If the above conditions aren’t met, we cannot offer a refund or exchange.
The customer is responsible for the cost of shipping any items returned, and these are non-refundable. If we issue a refund to the customer, shipping costs are deducted from the refund.
To initiate a return or exchange of one or more unused items purchased from Jarvis Arms, please send a request for a return slip to email@example.com. We’ll respond with an RMA and return instructions.
We will issue your refund once we receive the returned item or items. Since shipping is provided by a third party, we cannot guarantee that we will receive the items, so please consider tracking or insuring your return shipment, or doing both.
If you purchased one of the company’s products from a dealer rather than directly from Jarvis Arms, this policy doesn’t apply. Please contact the dealer directly regarding any refunds, returns, or exchanges.
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